Before You Buy, You Should Know.
We care about your safety and satisfaction. Below are some frequently asked questions for you to reference as you shop around.
When you “Click” it, who will be coming into your home and are you safe?
Did you know that 1 out of every 33 homes a contractor is working on will suffer a break in or theft (Security Management Magazine)? We think that’s CRAZY… Remodeling can be stressful enough! That is why we don’t believe in taking risks with the safety of your family. The Click network is comprised of experienced professionals with remarkable reputations, so you can find comfort knowing your safety is our priority.
Are Click partners fully insured?
As a homeowner, if a worker is injured on your property and the contractor does not have insurance – you’ll be responsible for picking up the medical bills. Don’t let your homeowner’s insurance become the contractor’s liability coverage. All of our Click partners are fully insured, so you can have peace of mind that your home is in good hands.
What is the reputation of the company? How long has the company been in business?
Let’s face it… everyone will tell you that they have the best service. (If you find someone who tells you otherwise – please let us know!) Click Countertops has over 20-years of industry experience with over 500,000 installations under our belt. From commercial properties to the house next door, we’ve done it all -and our 5-Star Google reviews back it up.
How are the stone slabs cut? How does the process affect quality?
Believe it or not, smaller shops may have very limited resources to cut stone… some even use only a hand grinder. This practice can lead to wavy edges and cutouts. Our Click partners practice “wet cutting” using the most automated, state of the art equipment, such as Fusion Water Jets and CNC technology to create the most precise/straight cuts, angles and edges for your new surfaces.
Do you offer a warranty? If so, what is included?
Short and sweet –Yes! We’ll give you a copy of our warranty as well as some other awesome care & maintenance information to make sure you’re 100% educated and prepared for the process. The more you know, the happier you’ll be!